Shipping Policy

At Norozi.pk, we aim to provide reliable and timely delivery of your orders. Please read the following shipping details to understand our process.

Shipping Coverage

We currently offer shipping across Pakistan. For international shipping inquiries, please contact us at +968 9466 1533

Processing Time

We offer nationwide and international shipping through trusted courier partners.

• Domestic Shipping:
  - Delivery time: 7–10 working days
  - Orders above PKR 10,000 enjoy Free Shipping
  
  
• International Shipping:
  - Delivery time: 7–15 working days (subject to customs)
  - Shipping charges vary by destination and weight
  
  
• Important:
  - Orders are processed only after payment confirmation (except for COD within Pakistan).
  - Norozi is not responsible for delays caused by courier services or customs.

Delivery Time

• Standard Delivery: 7–15 business days across Pakistan.

• Delivery times may vary due to unforeseen circumstances such as weather, strikes, or logistical delays.

Shipping Charges

• Standard Shipping: Charges depend on the order weight and delivery location and will be displayed at checkout.

• Free Shipping: Available for orders above a certain amount (mentioned on our website at the time of purchase).

• Any additional customs duties, taxes, or fees (if applicable) are the responsibility of the customer.

Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS to monitor your shipment status.

Delivery Issues

If your order is delayed beyond the estimated delivery time, please reach out to our support team at our WhatsApp +968 9466 1533

For any further questions regarding our shipping policy, feel free to contact us. We appreciate your trust in Norozi.Shop and strive to provide the best service possible.